Privacy policy
Privacy Statement
In an effort to protect our clients' and site visitors privacy and rights, Ivory Host has established a Privacy Policy which explains what information we gather on visitors and what we do with information that we gather.
We advise all visitors and clients to read and understand our privacy policy, and to check it periodically for any updates or revisions. If you have any questions about the contents of our statement, please feel free to contact us by e-mailing: info@ivoryhost.com.
This Privacy Policy governs the manner in which Ivory Host collects, uses, maintains and discloses information collected from users of this Web site (each, a "User").
Privacy
Users' privacy is very important to Ivory Host. Ivory Host is committed to safeguarding the information Users entrust to Ivory Host.
The Information We Collect
Ivory Host may collect personally identifiable information from Users in a variety of ways, including through online forms for ordering products and services, and other instances where Users are invited to volunteer such information. Ivory Host may also collect information about how Users use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. We may use "cookies" to track how Users use our Web site. A cookie is a piece of software that a Web server can store on the Usersâ€â"¢ PC and use to identify the User should they visit the Web site again. While not all of the information that we collect from Users is personally identifiable, it may be associated with personally identifiable information that Users provide us through our Web site.
How We Use Information
Ivory Host may use personally identifiable information collected through our Web site to contact Users regarding products and services offered by Ivory Host and its trusted affiliates, independent contractors and business partners, and otherwise to enhance Users' experience with Ivory Host and such affiliates, independent contractors and business partners. Ivory Host may also use information collected through our Web site for research regarding the effectiveness of the Web site and the marketing, advertising and sales efforts of Ivory Host, its trusted affiliates, independent contractors and business partners. At no time will Ivory Host's database of users ever be sold to any entity for the purpose of marketing or mailing lists.
Disclosure of Information
Ivory Host may disclose information collected from Users to trusted affiliates, independent contractors and business partners who will use the information for the purposes outlined above. We may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, we may transfer information collected from Users in connection with a sale of Ivory Host's business.
Maintenance of Information
Information about Users that is maintained on our systems is protected using industry standard security measures. However, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
Questions
Users may direct questions concerning this statement by e-mail to: info@ivoryhost.com. Users may elect not to receive solicitations from Ivory Host or from trusted affiliates, independent contractors and business partners by letting us know.
january 13, 2008
Terms of use
The IvoryHost.com Terms of Service Agreement is a separate agreement between IvoryHost.com and all customers. Please make sure you are in agreement with the following points and conditions, as well as our service agreement (in its entirety) before signing up for or using IvoryHost.com services.
Content
All services provided by IvoryHost.com may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless IvoryHost.com from any claims resulting from the use of the service which damages the subscriber or any other party.
Examples of non-acceptable content or links
- Pirated software
- Bulk Email related products
- Illegal Pornography/Nudity/Adult Content
- Hacking/cracking related websites
- Warez and/or copyrighted MP3s
- Illegal material or material that is against public policy
- Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.)
IvoryHost.com will be the sole arbiter as to what constitutes a violation of this provision, and reserves the right to deactivate and remove any site at any time for any reason without refund!
Copyright Violations
IvoryHost.com will respond to all reports of infringement that are formatted in accordance with the Digital Millennium Copyright Act and any other applicable copyright laws. Notices of infringement that do not comply with this act will not be processed. We will act in accordance with the DMCA when handling infringement reports.
System Resource Usage
If IvoryHost.com system administration team determines that a customer's account is utilizing an unacceptable amount of system resources, IvoryHost.com may temporarily deactivate the account in question. If IvoryHost.com staff deems necessary, an eviction notice may be sent to the customer of an offending account providing them with ten (10) days in which to either upgrade to a dedicated server or locate a new provider. This only occurs in extreme cases.
IvoryHost.com will be the sole arbiter as to what constitutes a violation of this provision. Because of the nature of this provision, each account will be considered and analyzed individually.
Domain Parking Circumvention
Any attempt to circumvent domain parking restrictions by using selective http redirects or any other method to send traffic from parked domains to sites other than the main site is strictly prohibited. If multiple domain names with separate content are required, domain pointers must be used instead.
Proxies & Torrents
We do not allow proxy servers or scripts, torrent trackers or torrent clients to be run from our shared hosting servers.
Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be large system hogs and we cannot allow it as a account option. Clients are free to use any of the chat systems that come available through our control panel on all accounts.
Background Running Programs (bots/daemons/monitors)
Customers are not permitted to run programs in the background on shared hosting servers. This tends to use a lot of system resources, and can impair service to other customers on that server.
Backups
IvoryHost.com hosting accounts include a nightly backup service, however these backups are for IvoryHost.com administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. IvoryHost.com does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on IvoryHost.com part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always back your site up to your personal computer! We make no guarantees about the availability of backups.
Support Abuse
At IvoryHost.com, we always treat our customers with the utmost respect. In return, we expect the same from you. If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given seven (7) days notice to find a new host. We will issue a refund only for the unused portion of pre-paid service.
Cron Jobs
We do allow Cron Jobs to be conducted on our servers. You can setup and manage the cron jobs for your account from the "Cron" section of your site's Control Panel.
IRC (Internet Relay Chat)
We do not allow IRC or IRC bots to be operated on our servers. Any account found to be in violation of this provision will be immediately suspended and/or deactivated and no refund will be issued.
Shell Access
Shell access is provided on an as-needed basis. It does not come enabled on accounts by default. A request for this feature must be sent to technical support before it can be used. The request must include a domain name, username and explanation of why shell access is required. We reserve the right to refuse this service to any customer for any reason.
Unsolicited Email (SPAM)
SPAMing, or the sending of unsolicited email, from a IvoryHost.com server or using a return email address that is maintained on a IvoryHost.com server is STRICTLY prohibited. Using SPAM to advertise a site hosted on IvoryHost.com network also constitutes as a violation of this provision. IvoryHost.com will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated and no refund will be issued.
Server Abuse
Any attempts to undermine or cause harm to a IvoryHost.com server or customer of IvoryHost.com is strictly prohibited.
IvoryHost.com will be the sole arbiter as to what constitutes a violation of this provision. Customers found in violation of this provision will be subject to account deactivation without refund. IvoryHost.com will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.
Failure to Follow Policies
Failure to fully comply with these terms is grounds for account suspension and/or deactivation (with or without refund, subject to IvoryHost.com discretion). Any accounts and/or servers contained within IvoryHost.com network must adhere to the above policies.
We reserve the right to remove any account without prior notice. If we deactivate your account for violating policy, you will forfeit your rights to a refund--and none will be given. No refunds for advanced payment. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required.
IvoryHost.comreserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable or contraindicated.